Frequently Asked Questions
Questions for Inspire Early Years Management
Running multiple childcare centres can be rewarding, but it comes with a lot of responsibility. Our Full Management service is designed to give centre owners peace of mind, knowing that day-to-day operations, compliance, staffing, and quality outcomes are all in expert hands.
With Inspire Early Years Management, owners can focus on the bigger picture while our experienced team ensures your centres operate efficiently, compliantly, and to the highest standards. From operational oversight and staffing to parent communication and regulatory compliance, we act as your trusted partner, fully integrating into your centres while upholding your brand and values.
Below are some of the most frequently asked questions we receive from owners considering Full Management.
How often will Inspire attend each centre?
Each centre receives a minimum of 2–3 support visits per month, conducted by our multidisciplinary team including Centre Support/Ops, Marketing Specialists, and Pedagogy & Practice Mentors.
Will you manage staffing, rostering, and payroll?
Yes. Centre Managers handle their own rosters and approve their team’s timesheets. Inspire will approve rosters, timesheets, and monitor WRA compliance. All contracts, onboarding, and key interviews (including Centre Managers, Assistant Managers, Educational Leaders, and ECTs) are managed by us, fully integrated through TANDA.
How do you handle urgent issues outside of visit days?
We provide 24/7 phone support. Urgent onsite assistance is available when required, and Inspire will become part of the grievance process for employee and parent complaints.
Who manages onboarding, performance reviews, and disciplinary matters?
Inspire handles all onboarding once a contract request is submitted. Centre Managers manage their team’s performance reviews, while we oversee Centre Manager reviews and manage HR-related matters, including disciplinary processes.
Do you manage systems like KidSoft, TANDA, or Storypark?
Yes. We provide support for escalated system queries, train and upskill Centre Managers, and act as a Super Admin for all platforms. Centre Managers remain the first point of contact for families.
How is parent communication handled?
Inspire is listed in the grievance structure and acts on the Approved Provider’s behalf for parent complaints and queries, ensuring consistent brand representation.
Will you use our existing policies and procedures?
Yes. We can implement your current policies or adapt to any other compliant package, ensuring everything aligns with the National Law and Regulations.
Can documents and information remain under our brand?
Absolutely. All documentation, communications, and systems can reflect your brand identity.
Do we maintain control over how centres run and their look and feel?
Yes. We provide recommendations, but every centre is treated as unique, there is no one size fits all approach.
What reports and updates will we receive?
Owners receive weekly reports tailored to their priorities, including financials, occupancy, wages, debtors, profit, and an operational overview of each centre.
How do you ensure compliance and quality across all centres?
Our multidisciplinary team conducts focused visits with checklists covering compliance and quality. Issues are addressed immediately with Centre Managers during visits.
Will Inspire manage QIPs, assessments, and department requirements?
Yes. We review each centre’s QIP, ensure ongoing contribution from staff, and act as the PMC for all centres during assessments and regulatory visits, ensuring all actions are followed up promptly.
Do you handle parent tours and enrolments?
Centre Managers conduct tours and enrolments, while Inspire monitors conversions, trains staff, and ensures effective enrolment processes.
Will Inspire introduce new systems?
We use your existing platforms, so you don’t need to change. Our team are well versed in a range of system such as TANDA, Storypark, Kidsoft and so much more!
Your Childcare
Consultancy
We help childcare centres go beyond compliance. Our compliance and quality assurance support gives Approved Providers confidence, clarity, and peace of mind Australia wide.
